Get instant access to executive level dashboards of the entire managed service operations or drill down to customer, contract, location, or device level insights.
Enterprise dashboard across all operations
Available on the desktop or on the go, gain at-a-glance visibility into the performance of your managed services. Check critical operational metrics including number of open issues, active service tickets, and strategic metrics including SLA performance, client growth and more.
Flexible drill down reporting
Standardized data model allows for flexible drill down reporting across contracts, clients, locations, rooms and devices. Quickly generate reports to satisfy customer requests or drill into key operational metrics to improve performance.
Automated insights over time
As data is ingested into the platform, cognitive models are able to build insights overtime and automatically generate valuable reports to help anticipate service demands, predict device failures, and recommend growth strategies