Empower customers with knowledge about their service contract and provide a branded experience to build trust and deliver a personalized experience
Professional touchpoint out the box
Deliver a branded portal to your customers with almost zero configuration or effort. Provides a virtual presence available 24/7 that shows the value each managed service contract is providing your customers.
Increase engagement and build relationships
Take the curtain off managed services by providing customers direct insight into tickets and overall contract performance. Increased transparency helps build trust and provides customers peace of mind when issues arise and they need to get in touch.
Increase share of wallet
Turn engagement into opportunities by leveraging customer portal to increase share of wallet for recurring services and provide insights into upcoming capital projects.